Director of Membership & Communications

Emerging Practitioners in Philanthropy (EPIP)
August 18, 2021
Remote, United States of America
Job Type


Status: Full Time, exempt
Reports To: Executive Director
Location: US-Remote
Deadline: September 16, 2021

About Emerging Practitioners in Philanthropy

Emerging Practitioners in Philanthropy (EPIP), a fiscally-sponsored project of Tides, is a growing community of foundation professionals and other changemakers working to advance equity within and through philanthropy. EPIP's mission is to empower emerging leaders and elevate philanthropic practice to build a more just, equitable, and sustainable world. EPIP has established itself as a leading network for diverse early-and mid-career philanthropic professionals, particularly those who identify as people of color, women, and/or LGBTQ. EPIP's 14 member-led chapters span the country and provide peer-to-peer programs, networking opportunities, and support while serving as platforms for member leadership.  National programs like the biannual conference and Philanthropology, coupled with local programming led by EPIP Chapters, connect members to additional support, knowledge, and opportunities.

EPIP envisions a world where people of all identities can live full and prosperous lives, supported by a diverse, equitable, inclusive, and effective philanthropic sector. As an anti-racist and inclusive organization, EPIP is committed to empowering staff to apply an equity lens to their work and champion social justice. EPIP is currently at a critical transition point of internal and external practice, process, and growth.  This is an exciting time to influence culture and infrastructure while championing inclusion and equity within the philanthropic sector! To learn more about EPIP, visit

About the Opportunity

EPIP is seeking a Director of Membership and Communications who is curious, tactical, and welcomes the challenge of building, implementing, and telling the story of an active and dedicated membership organization. This leader is responsible for developing a membership and communications strategy that will strengthen membership recruitment, engagement, and retention while keeping members and the public informed and engaged in EPIP's work.

As strategist, communications architect, and executor, this person will play a critical role in taking EPIP's membership engagement and communications to the next level. This position will require occasional travel (approximately 10-15%); however, employee travel is currently halted due to COVID-19 safety precautions until further notice.  If you are passionate about philanthropy and energized by the prospect of shaping the subsequently growing membership and communications team at EPIP, we invite you to apply!

Key Roles and Responsibilities

The Director of Membership and Communications will oversee strategies that enhance EPIP's membership, communications, and external brand.  The focus of this role anchors around three primary areas: membership engagement, strategic communications, and data management and reporting.  In this scope, the Director will strategize with stakeholders to lead data-driven discussions to elevate member value, enhance awareness of EPIP's brand, and advance the mission.  The ideal candidate is passionate about creating and executing magnetic membership strategies, onboarding new members, and influencing sustainability through values-driven marketing.

Membership Engagement

  • Develops and implements a member engagement strategy to include new member orientation, benefits of membership, and alumni engagement
  • Works closely with the Director of Advancement and the Executive Director to implement and execute the Institutional Membership Program
  • Gather, analyze, and apply information about EPIP members to leverage new opportunities, expand programs, and improve member services and resources
  • In partnership with the Chapter Liaison, uses insights on member and chapter data to make recommendations for new EPIP Chapters, as needed
  • In collaboration with the Finance and Operations Manager, manages dues generation, event registration, and member invoicing

Strategic Communications

  • Develops and leads the implementation of a communication and branding strategy for EPIP and its chapters events, fundraising campaigns, and other special initiatives
  • Reviews and updates membership marketing collateral and activities, leading related initiatives as needed
  • Provides virtual communications planning and implementation support at major EPIP events (e.g., conferences), as needed (NOTE: EPIP is not hosting in-person programming through the end of 2021, with plans to reassess plans for 2022 later this year. )
  • Serves as the primary point of contact for external inquiries from media outlets and other marketing-related entities
  • Supervises consultants, as needed

Reporting and Analytics

  • Serves as the lead administrator for NationBuilder and Salesforce, EPIP's donor and customer relationship management systems, and revises and establishes training use protocols as needed
  • Conducts market research to track and prioritize potential members; uses best practices to develop and execute innovative strategies to meet annual membership goals and understand phases of membership interaction (renew, leave, engage, disengage, etc.) 

Talent Development & Organization Culture

  • Supports the creation of a supportive, collaborative, productive, and healthy work environment by modeling non-violent, harm-reducing management styles
  • Serves on EPIP's leadership team to help guide the organization's strategic direction
  • Supports the organization's commitment to justice, racial equity, and inclusion
  • Develops, coaches, and supervises support team members providing timely, constructive feedback and encouraging their participation in professional development opportunities
  • Supervises contractors and consultants, as needed

About the Ideal Individual

  • Persuasive Communicator. You understand and can communicate an organization's story in a resonant and inspiring way.  You capture and convey notable moments into words that produce vivid images and impact.  Leveraging solid and oral written communication skills, you can craft high-quality presentations and engaging media that explain complex concepts and create a call to action that is clear and relatable.
  • Relationship Builder. You love meeting new people and establishing relationships. With every interaction, you learn what motivates people, challenges them, and strive to connect them to resources that support their continued development and success.
  • A Network Connector. You understand the power and potential of an engaged and well-connected membership base. You recognize alumni as potential champions and supporters of an organization's mission and an opportunity to foster near-peer connections with current members.
  • An Insightful Thinker. You believe that we are living in a world of abundant resources and that the right team of partners can make incredible things happen.  You consider all perspectives, including and uplifting those that are missing, and strive to incorporate data in a way that creates connections, advances equity, and offers new insight.
  • An Adaptable Problem-Solver and Systems Thinker. You identify solutions to obstacles with a positive attitude.  You embrace creativity, experimentation, and innovation, especially regarding technology and implementing internal data tracking tools. 

Desired Qualifications and Experience

  • At least 8-10 years of relevant experience in membership engagement, marketing, or communications
  • Commitment to EPIP's values, particularly social justice, equity, diversity, and inclusion, and an ability to engage and support diverse professionals of all backgrounds
  • Ability to manage multiple high-stake initiatives using practical project management skills
  • Knowledge of social media platforms, surveys and data collection techniques, membership databases, and website management
  • Ability to work in a fast-paced office environment with short deadlines, demonstrating a flexible approach
  • A strong eye for detail and a knack for data management, coupled with familiarity with Google Products (Drive, Docs, etc.), Zoom, Salesforce, and NationBuilder
  • Exceptional written, interpersonal and communication skills with a commitment to a high level of customer service

Compensation and Benefits

This position reports to the Executive Director and is a permanent, remote, exempt position that will be compensated in the $115,000 - $125,000 range. EPIP employees receive access to a variety of benefits, from comprehensive healthcare to a robust 403(b) Retirement Plan, and more, designed to support the health and well-being of our staff (e.g, home office, internet, and professional development stipends).