Operations Assistant (Washington, DC)

Arabella Advisors
July 24, 2019
20036, Washington
Job Type


You are mission driven and action oriented. You love to get involved, and work as part of a team to accomplish something great. Any job is your job if it helps the team succeed, and you thrive on variety. Today, you’re looking for a role where you can use those traits to make a real difference in the world by advancing the most important social issues facing humanity today.


If that sounds like you, Arabella Advisors can’t wait to meet you.


Arabella Advisors seeks a doer and jack of all trades to serve as the backbone of our Washington, DC office. We are looking for a detail-oriented, organized, resourceful, and customer-focused individual with experience in office management/workplace services or project management. In this role you will foster a welcoming and efficient work environment by managing the day-to-day operations of the DC office. You will also play a lead role in helping your colleagues live closely to Arabella’s values through culture activities you design and implement. We are looking for individuals that enjoy face-to-face interactions throughout their day, like bringing people together, can adapt when plans change, and believe no task is too small. This is an excellent opportunity for someone interested in learning more about operations, philanthropy, and the social enterprise sector.


Essential Responsibilities

Office and Facilities Management

  • Serve as front desk receptionist and office manager by welcoming guests, directing phone calls, receiving and distributing mail, maintaining security system and protocols, and answering staff questions regarding office processes and facilities policies
  • Oversee procurement for office supplies and lead the selection and supervision of vendors for facilities maintenance
  • Liase with building management and external vendors to address facilities issues
  • Assist with coordination and logistics for client meetings, executive events, firm leadership meetings, and firm-wide meetings and retreats as necessary
  • Serve as first point of contact for subtenants who lease space in Arabella’s office, providing assistance as needed with facilities issues

Firm Culture

  • Plan and execute miscellaneous social events and team-building activities throughout the year
  • Manage calendar for internal events and staff recognition days (i.e., staff anniversaries and birthdays)
  • Plan the office’s major annual culture events (all-staff summer activity, volunteer day, and year-end holiday party), leading budget management and vendor selection and coordination

Special Initiatives

  • Contribute to and lead components of firm-wide Operations team projects such as knowledge management initiatives, the procurement and administration of a travel management platform, alignment with B Corp certification standards, and evaluations of vendors’ alignment with Arabella’s DEI commitment and values
  • Manage lower- to mid-level projects as assigned

Required Education, Experience, Knowledge, Skills and Ability

  • Exceptional customer-service and interpersonal skills, tact, and diplomacy
  • Outstanding organizational skills and strong attention to detail
  • 2-3 years of work experience
  • Proficiency in Outlook, Word, Excel, and PowerPoint

Valued and Non-Essential Education, Experience, Knowledge, Skills and Ability

  • Experience with office management
  • Experience dealing with vendors and contract development
  • Experience with SharePoint
  • Bachelor’s Degree
  • Sense of humor


Our Core Competencies:

  • Ability to provide excellent, including the ability to efficiently and independently address routine service matters, to suggest effective client-centered solutions when elevating challenges or concerns, and to understand how the team can operate to maintain high-quality service
  • The ability to complete complex tasks, to use a work plan to undertake projects, and to understand how those projects impact the client, team, and/or firm’s objectives
  • The ability to understand stakeholders’ perspectives and circumstances, and to build and manage strong relationships that reflect that understanding
  • The ability to communicate clearly, concisely, and professionally, including the ability to adapt style, tone, and content to various audiences; to make technical information assessible to broader audiences; and to collaborate with others to produce strong written deliverables
  • The ability to work cooperatively and inclusively with others to achieve shared goals, including knowing when and how to compromise, being willing to proactively help colleagues, and sharing knowledge in various mediums
  • An enthusiasm for taking on stretch and development opportunities, including the ability to accept feedback and use it to improve performance
  • The ability to take ownership and be creative and solutions-oriented when encountering challenges that don’t have obvious answers, including knowing when to elevate challenges along with possible solutions


About Arabella Advisors

Arabella Advisors helps foundations, philanthropists and investors who are serious about impact achieve the greatest good with their resources. We work on issues ranging from the social and economic advancement of women and girls, and conservation of our climate and planet, to reducing poverty and inequity in the United States and around the world. Our staff members are mission-driven and action-oriented, and have a unique combination of experience in philanthropy, business, nonprofits, government, finance, law, and other fields. We combine creative, strategic thinking with knowledge and networks developed through decades of hands-on experience. The fastest-growing philanthropic advisory firm in the nation, Arabella is also a certified B Corporation.


Working with Us

We are committed to having a passion-driven, inclusive, transparent, collaborative, healthy, and fun culture. We invite you to visit our careers website to learn more.

To encourage work/life balance we offer flexible work options. Our office is an open space with cubicles and informal work areas. Our salaries are closer to the range of a nonprofit and our benefits are excellent. You’ll start with three weeks of vacation, 80 hours of personal time, and 20 hours of paid time to volunteer at an organization of your choice. In addition to seven federal holidays, you get to pick four more from a list of inclusive religious holidays and your birthday.

We have a competitive health package that includes medical, vision, dental, and prescription insurance. We also provide funds for professional development, a fitness benefit, and cover part of your personal cell phone plan.


How to apply

Submit a resume and a one-page cover online. The cover letter should address why you’re excited to work at Arabella and why you’re qualified for this specific job.

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please let us know.

While Arabella is open to individuals from various locations applying to join our team, please note that we generally are unable to pay for relocation expenses.

We will review applications as they are received and look forward to hearing from you.