Operations Manager

Global Philanthropy Project
May 20, 2024
Remote, United States of America
Job Type


The Operations Manager implements systems, structures, and practices to support GPP’s organizational efficiencies and our team’s success. The Operations Manager brings a keen attention to detail, an affinity for processes and problem-solving, and a heartfelt commitment to global movements for LGBTI human rights.

This is a full-time (35 hours/week) remote position with occasional in-person staff retreats or events, which may involve international travel. This role reports to the Interim Deputy Director.

Operations Management Roles


  • Act as primary contact and project manager for hiring and contracting processes and related logistics, including hiring timelines, job descriptions, screening and interview support, offer letters/contracts, and other onboarding logistics.
  • Lead insurance and benefits administration, including managing vendors, annual open enrollment process, and organizational insurance plans (workers comp, general liability, D&O, etc.)
  • Manage tech consultants and ensure the integrated development of GPP’s technologies (website, database, intranet, etc).
  • Maintain safety and security processes (e.g., annual digital security training) and coordinate contracting for onsite support when necessary.
  • Ensure implementation and compliance with best practices for digital security, including monitoring and device management.
  • Document notes and decisions from operations-related meetings and spearhead any related policy/procedure updates. Ensure adaptive and inclusive operational support for GPP as part of its institutional growth.
  • Ensure operational integration and consistency with a co-run partner project.
  • Identify ways to streamline, improve, and train staff on shared systems, platforms, and collaborative tools.


  • Steward contracting, invoicing, and payment workflows for vendors.
  • Manage ongoing operational subscriptions and relevant payments.
  • Issue organizational credit cards and travel vouchers as needed.
  • Submit and review expense and income documentation, including coding invoices; support Bookkeeper with coding as needed.
  • Provide technical support to Deputy Director with organizational budget process.

Organizational Administration

  • Provide Executive Director with administrative coordination and documentation for Board, including scheduling, meeting prep and logistics, and drafting reports and minutes.
  • Manage logistics for semi-annual staff retreats, including staff international travel, lodging/venue selection, catering, and facilitation needs.
  • Coordinate quarterly all-staff meetings, including scheduling all staff calls, drafting agendas, and facilitating as needed, and support internal planning and project mapping.

Skills, Knowledge, and Qualifications

In addition to the above-listed job responsibilities, the ideal candidate for this position possesses most or all of the following:

  • 3-4 years of professional experience in a related function or role, such as nonprofit operations, finance, HR, and/or administrative functions.
  • Skilled project manager, with the proven ability to work both independently and collaboratively while working remotely, prioritize and complete multiple projects, meet deadlines, and maintain consistent attention to detail.
  • A proactive and self-motivated problem-solver, excited to develop and maintain infrastructure to support organizational growth.
  • Familiarity with remote work environments and comfort with working across time zones
  • Excellent written communication skills. Multilingual applicants are encouraged to apply; however, please note the majority of GPP’s work is in English.
  • High level of experience and proficiency with computers and other technology. [GPP uses: Asana, Bill.com, CiviCRM, Google Suite, Gusto, Microsoft Office Suite, NextCloud, Quickbooks Online, WordPress, Zoho, and Zoom].
  • Demonstrated commitment to the mission and values of Global Philanthropy Project.

Desired skills:

  • Experience developing and managing fiscal systems, participating in and assisting with budget development and management.

Additional Considerations:

This position is open to global applicants.

Global Philanthropy Project is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.

LGBTQIA+, gender non-conforming people, women, people of color, and people with disabilities are strongly encouraged to apply. We also encourage applications from diverse religious, spiritual, and cultural backgrounds.


This is a full-time, exempt position with a salary of $65,000-$75,000 USD. GPP has a 35 hour workweek, and our benefits include fully paid medical, dental, and vision insurance premiums, retirement options, and paid time off, including two seasonal office closures.


Please share your CV or resume and cover letter by MondayJune 10, 2024 for priority review.

Apply via JazzHR