Senior Human Resources Assistant, Managed Organizations

Arabella Advisors
Published
August 17, 2021
Location
Washington, DC; Durham, NC; Chicago, IL; New York, NY; or San Francisco, CA, United States of America
Category
Job Type

Description

An early career, analytical problem-solver who will provide critical, broad-based HR support to Arabella Advisors' managed nonprofit organization clients.
The Senior HR Assistant is a member of a growing team of HR consultants at Arabella Advisors who provides expertise-based services to a suite of non-profit organizations with whom Arabella works, primarily the New Venture Fund. In this role, you will execute core operational HR process administration and address a high volume of HR inquiries for Arabella's nonprofit clients. This is a full-time position.
Essential Responsibilities
Client Service
  • Provide exceptional, expert HR service on a range of HR topics to client staff and internal stakeholders, communicating quickly, effectively and efficiently, and meeting client service standards, case management protocols, and team backup plans
  • Manage or support regular processes and ad hoc projects associated with personnel programs, including, but not limited to: benefits administration, employment changes, terminations, compensation, leave administration, investigations, trainings, compliance, worker review and procurement, etc.
  • Act as dedicated HR account manager for specific assigned clients, liaising with client contacts and internal account teams.
  • Maintain and deploy working knowledge of relevant laws, policies, procedures, and benefit plans.
Internal processes  
  • Support open enrollment(s) among client organizations, and associated benefits renewal processes and vendor relationships
  • Point of contact for designated vendor relationships, liaising with vendors and advocating for staff as necessary
  • Support content development associated with HR resources, intranet and proactive communication efforts. Identify, champion and develop new resources as needs arise
Essential Knowledge, Skills and Experience
  • Minimum 2 years of professional experience in HR.
  • Experience in employee benefits administration a plus.
  • Strong Microsoft Excel, SharePoint and PowerPoint capabilities desired, and exposure to data administration and data visualization a plus.
  • Exposure to standard labor laws (ADA, FLSA, FMLA, COBRA, state disability laws, etc.)
  • Exceptional communication skills, both written and verbal, with a strong customer service mentality and high degree of integrity, accountability, and emotional intelligence.
  • Experience in professional services environment, PEO or similar highly desired. Strong client service and interpersonal skills such as tact and diplomacy.
  • Ability to manage multiple projects simultaneously in a fast-paced environment. Demonstrated ability to manage high volume of tasks with shifting priorities and deadlines.
  • Deeply inclined towards accountability to timelines, service level agreements, metrics, and excellence.
  • Excellent analytic and problem-solving skills with the ability to take a thoughtful approach to addressing challenges.
  • Associate’s or Bachelor’s degree, preferably in related field.
  • Exposure to Salesforce and its reporting/dashboard functionality preferred.
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